ALBERT CHU
As a product design leader and manager, my teams have shipped 0-1, transformations, and optimizations and helped people do meaningful work through collaboration, productivity, and workflow tools.
Currently, I lead design for marketing automation at VistaPrint to unlock creativity, strategy, and personalization.
About
For over 15 years, I’ve built motivating environments for teams in architecture (Johnston Marklee), agency (Saatchi & Saatchi, Idean), and in-house (Amazon, VistaPrint) to deliver business value.
My leadership and management approach is based on facilitating purpose, perspective, practice, and people –– so that we build a better version of the future together with the right values.
1/4 — VistaPrint Solutions
I built the Growth & Retention design team that defined and proved the commercial viability of VistaPrint’s vision to be the go-to marketing solutions platform for small businesses.
My team increased multi-product purchases 23%, established a key pillar of the company-wide product strategy, and pioneered the empowered product team operating model at VistaPrint.
2/4 — Amazon Honeycode
I was a founding designer who brought to market Amazon’s first no-code app-building productivity platform.
My team launched Amazon Honeycode from scratch and evolved the product paradigm. It’s the basis for their next generation of productivity services for business users to collaborate with their teams.
3/4 — VistaPrint Order Management
I managed and led the globally distributed Order Management teams scaling VistaPrint’s lower funnel e-commerce experiences for 19 million orders annually.
My teams improved the quality of purchase and post-purchase experiences, decreased cart abandonment 1.5% and order rejections 26%, and consistently reported high job satisfaction.
4/4 — Otaat